TalkChinese AIEveryday shopping
Explain a return or exchange clearly in Chinese.
When an item does not fit, is damaged, or is not what you expected, you need a calm way to explain the issue and ask what happens next.
Practice this everyday shopping conversation in the app
Words to use when this really happens
Ask for a return
我想退货 (wǒ xiǎng tuì huò) means “I would like to return this.”
Ask for an exchange
可以换吗？(kě yǐ huàn ma?) means “Can I exchange it?”
Describe a problem
这个有问题 (zhè ge yǒu wèn tí) means “There is a problem with this.”
Turn phrases into replies
Practice the everyday shopping moment before you are in it.
In TalkChinese AI, you respond out loud, hear a natural follow-up, and try again. That is how a phrase becomes something you can actually say.
- Practice this turnAsk for a return
- Practice this turnAsk for an exchange
- Practice this turnDescribe a problem
请再说一遍
qǐng zài shuō yí biàn — “Please say that again.” One reliable sentence gives you room to listen, think, and keep going.
Questions people ask
What does 退货 mean?
退货 means returning goods for a refund.
Should I bring the receipt?
Yes. Keep the receipt, order number, and original packaging when possible.
Ready to say it, not just read it?
Download TalkChinese AI and rehearse this exact type of conversation out loud before you need it.
Practice everyday shopping in the app